FAQ

How is my personalization going to appear

Our product photos should give you a good idea of the personalization style and placement. But If you have
additional questions or concerns, please contact WhatsApp and one of our friendly customer service people will be
happy to help you.

Can I customize or personalize my gift?

Yes, many of our gifts can be customized with names, messages, or special designs. Check product descriptions for
personalization options.

How do I place an order?

you can place your order by whatsapp.

Do you offer international shipping?

Yes, we offer international shipping to several countries. Shipping fees and delivery times will vary based on your location. We have a worldwide print shop, so we can provide a fast delivery service for you. 

How long will it take for my gift to arrive?

After you contact us via WhatsApp and confirm your orders, you will receive a delivery date for your orders.

Can I track my order?

Yes, once your order has shipped, you will receive a tracking number.

What is your return policy?

We are not accept returns policy. because personalized gifts, may not be eligible for returns.

Do you offer corporate or bulk gifts?

Yes, we offer customized corporate gifts and bulk order discounts. Please contact our WhatsApp number.

How do I contact customer service?

You can contact our customer support team via email, phone, Visit our “Contact Us” page for more information.

What if my personalized gift is damaged or defective?

If your gift arrives damaged or with an error in the personalization, please contact us immediately. We’ll work with you resolve the issue by sending a replacement or offering a refund, depending on the situation.